Our main goal is to ensure your BATA experience is reliable, safe, and helpful. If you have any questions, comments, need any information, or have any feedback you'd like to share with BATA, please contact us via one of the below methods:

 

Customer Service Representative

  • (231) 941-2324

 

Dispatch Services

  • (231) 941-2324

 

Mobility Manager, Transit Outreach and Education Services

(for questions about how to get assistance learning about and riding BATA)

  • (231) 778-1035  William (Bill) Clark.  clarkw@bata.net
  • For lost and found items, please call BATA at 231-941-2324 and wait for the Lost and Found promt. The item may not be located immediately, but due to our massive amount of items collected we may be unable to contact past inquiries.  Please call back every few days to re-inquire.  Items are disposed of, donated, mailed to addresses on file, or moved on after four weeks.  Some items, such as keys are kept longer and can be claimed by calling 778-1035 (clarkw@bata.net).  Phones that are still connected to a data plan are sometimes returned to local data carrier service locations.

 

TTY / TDD

 

Indian Trails

BATA’s Hall Street Transfer Station is also a stop location and authorized ticket retailer for Indian Trails. Call us at 231-946-5180 to purchase tickets or get more information.

 

Email Inquiry

info@bata.net