FlashFare FAQ

 

How do transfers work?

If you’re planning on transferring between buses, you must request a printed transfer from the driver when boarding the bus. If you don’t, you’ll need to buy another ticket for your connecting bus. Drivers will not be able to issue transfers to riders exiting the bus. Transfers printed when boarding Village Loop and all Link buses are valid for 100 minutes from the time of issue. Transfers printed when boarding City Loop buses are valid for 40 minutes from the time of issue.

 

How do I use my reduced fare card?

When boarding a BATA bus, all you have to do is show the bus driver your reduced fare card and they will enter the proper amount in the system. After the bus driver has entered the correct amount you can use the flash fare system by paying with cash, Zip Ticket or Zoom Card. We offer reduced fare cards for seniors, veterans, active military, students, individuals with disabilities. 

For more information regarding reduced fare look at our reduced fares page here!

What’s the Difference between a Zip Ticket and a Zoom Card?

• Zip Tickets are paper tickets and have an activation period of either 24 or 72 hours after purchase. 

• Zoom Cards are a durable, plastic, stored-value card offering an added value of $3.75 for each $30 purchased ($33.75, $67.50, etc.). The Zoom Cards can also be “recharged” with added value.

 

*Look at our paying for your ride page here for more information*

 

NOTE: We have completely phased out our old blue punch passes and green cards. Neither the passes or cards will be honored for reimbursement or replacement fare cards. 

 

Where can I purchase tickets/cards with debit or credit cards?

Tickets and or cards can be purchased with a debit or visa card at the Cass Road Station or the Hall Street Transfer Station. We accept Visa or Mastercard.

 

Please note that Zip Tickets and Zoom Cards are nonrefundable. BATA is not responsible for lost or stolen tickets or cards.