What is a flag stop and how does it work?

Flag stops are allowed along all Village Loop and Flex routes. Riders can simply wave the bus down along any Village Loop or Flex route and board the bus or ask the driver to stop anywhere along the route to depart the bus. Call BATA Dispatch Services for more information.
 

What is a route deviation?

Village Loop and Flex routes allow deviations up to ¾ of a mile off the normal route path. Call BATA Dispatch Services at (231) 941-2324 to schedule a route deviation.
 

How do I pay for my ride?

From Zip Tickets to Zoom Cards to cash, there are a variety of ways to pay for your ride. For information on fare costs and payment methods, click HERE. If you pay with cash for your ride, your change will be issued on a change card, good for your next ride. 
 

How do I know which bus to take?

Is this your first ride with BATA? Relax—we're here to answer any questions you may have.

Click HERE for BATA maps and schedules. Then, you can find what bus serves your transportation needs best based on where you need to get picked up and where you need to go.

If you don't find the answer here or on our site, don't hesitate to give us a call at (231) 941-2324, email Customer Service, or stop by one of our Traverse City transfer stations.
 

How do I identify my bus?

When your bus is approaching, look at the top of the bus to find a screen. This will display what route that bus is servicing. You may also confirm you're on the right bus with the driver before you board. 
 

How do I transfer to another bus?

If you need to transfer buses to complete a trip, match the arrival time of your first route the departure time of your second route. You may need to transfer at the station or at another stop--see our maps and schedules page for more information. If you need help planning your transfer, don't hesitate to give us a call at (231) 941-2324, email Customer Service, or stop by one of our Traverse City transfer stations.
 

Do children ride for free?

Children 5 & Under ride FREE with a paying adult!