Taking your first ride with the Bay Area Transportation Authority (BATA) is an easy and accessible way to get around Traverse City and surrounding areas. Whether you’re commuting to work, heading to class, or exploring the region for the first time, BATA offers a reliable and affordable transportation option.

Here’s a step-by-step guide on what to expect during your first ride.

Planning Your Trip

Before you board a BATA bus, it’s a good idea to plan your route. You can use the BATA website or the Link on-demand app to view routes, stops, and schedules. If you’re unsure where to start, try the Trip Planner feature online, which helps you find the best route based on your starting location and destination.

For on-demand rides through Link, you can schedule a pickup directly in the app. Be sure to check hours of operation and available service zones.

Getting to the Stop

Most BATA fixed-route buses stop at clearly marked shelters or signs throughout the Traverse City area. Arrive at your stop a few minutes early to make sure you don’t miss the bus. For on-demand services, wait at your selected pickup point and keep an eye on the app for your driver’s arrival.

Boarding the Bus

As the bus approaches, double-check the route number or name displayed on the sign above the windshield. When the doors open, board and greet your driver. If you’re paying cash, have your fare ready. You can also use a pass or ride for free on select services like the Bayline.

If you need help, don’t hesitate to ask the driver. They’re happy to assist with questions about stops or connections.

While You're Riding

Find a seat and get comfortable. BATA buses are clean, safe, and climate-controlled. You can track your progress using the app or pay attention to stop announcements on the bus.

Be courteous to other riders by keeping noise to a minimum, offering seats to those who need them, and avoiding eating or drinking during your ride.

Requesting Your Stop

When you’re nearing your stop, pull the yellow cord or press the stop button. This alerts the driver that you’re ready to get off at the next stop. If you’re using Link, your drop-off point will already be set.

Exiting the Bus

Once the bus comes to a complete stop, gather your belongings and exit through the rear door if possible. Make sure you haven’t left anything behind.

After Your Ride

If you’re transferring to another route, follow the signs at major hubs like Hall Street or Grand Traverse Mall to your next bus. You can also plan your return trip in the app or by checking route schedules.

If you have feedback or questions after your ride, BATA encourages riders to reach out through their website or customer service line.

Your first BATA ride is just the beginning. With friendly drivers, accessible routes, and expanding services, BATA makes it easier to travel around Traverse City without a car. Once you ride once, you’ll feel more confident navigating the system — and might even make BATA a regular part of your routine.