Passenger Code of Conduct

Respectful Rider Code of Conduct

 

To ensure a safe and comfortable ride, BATA asks that all passengers adhere to the following:

• Please help expedite the boarding process by having exact fare or pass ready and moving quickly to your seat.
• Please understand the transportation of bicycles is limited to the number accommodated by exterior racks. Bicycles are not allowed inside the bus.
• Please show consideration and respect for other passengers and their environment.
• Please limit carry-on bags to what you can carry in a single trip and store them securely at your feet.
• Please use headphones instead of broadcasting loud music, phone conversations, videos, etc.
• Please clean up after yourself.  Trash cans and paper towels are available on each bus.
• Please collapse strollers, other wheeled devices, and walkers and store them at your seating area.
• Please be flexible and considerate to senior citizens, pregnant riders, families with small children, and individuals with special needs.  Changing seats may be necessary to accommodate them.
• Please wear appropriate clothing, including a shirt and shoes.
• Please save your food and drink for before or after your bus trip.

The following are NOT allowed on any BATA buses and property (including bus stops and shelters) and those in violation will be removed or denied access to the bus:

• No consuming, distributing, or possessing opened alcohol, and/or illegal substances.
• No vandalism/destruction of property or littering.
• No smoking of any substance (including marijuana), vaping (e-cigarettes), inhalants, or the use of smokeless tobacco.
• No boarding the bus with strong scents from: improper hygiene, perfumes, urine, or smoke odors (please refrain from smoking cigarettes or marijuana before riding the bus).
• No possession of hazardous or dangerous items, including weapons.
• No disruption of a safe and comfortable environment by behaving loudly, indecent exposure, using bad language, harassment, broadcasting loud sounds, being overly intoxicated, or acting offensively to fellow passengers or BATA staff.
• No blocking aisles with objects or activities.
• No throwing objects inside the bus or out the windows.
• No dangling body parts or other objects out of windows.
• No loitering, soliciting, or panhandling.
• No larceny, theft, or handling other people's belongings.
• No encroaching on a passenger’s personal space, including touching without consent.
• No pets and animals. (With the exception of trained service animals and small pets that fit in a cage/carrier in the seating area.)
• No improper dress or hygiene (no shoes or shirt, soiled clothing, etc.)
• No exposing other riders to body fluids, including, but are not limited to; urine, semen, saliva, blood/open wounds, etc.