Pet and Service Animal Policy

BATA welcomes aboard pets and service animals with the following guidelines.

Pets on BATA

You may transport your small pet on buses if:

• It is in a completely closed cage, case or carrier

• The cage/case fits on your lap or on the floor between the seats

• It doesn’t endanger other riders

• It isn’t disruptive (barking, meowing, whining, growling,

nipping, biting, or jumping on other passengers)


Service Animals

A service animal is any animal trained to perform tasks for a disabled individual, including, but not limited to:

• Guidance

• Signaling and alerting

• Pulling a wheelchair

• Picking up/carrying items

• Assisting with balance

• Seizure alert

Emotional support, comfort, or therapy animals are not considered service animals and must comply with the above pet policy.

On BATA buses, your service animal must:

• Be under your control at all times (e.g. leashed, harnessed, in a carrier)

• Ride within your space – not in the aisle or a separate seat

If your pet or service animal does become disruptive, out of control, or pose a threat to passenger safety, you must remove it from the bus. The driver is required to report all anima animal-related incidents to management, including details of the incident, information about the passenger involved, and a description of what happened.

Update: 08.13.19