Coronavirus (COVID-19)

 

One of the Bay Area Transportation Authority’s top priorities is the safety and security of its riders and staff using public transportation during this coronavirus (COVID-19) health pandemic. BATA is in contact with public health and transportation authorities including the Grand Traverse County Health Department, Benzie-Leelanau District Health Department, the Michigan Department of Transportation and the Federal Transportation Administration. BATA is prepared and will continue to provide safe and reliable transportation during this time and is taking extra precautions to make sure its vehicles and facilities are cleaned and sanitized.

 

All service adjustments will be in place until further notice. Please use public transit for essential transportation only. Facial coverings are required to use public transit.

 

Service Restart - BATA is starting to slowly bring back service for essential transportation needs. Please read below for timing regarding services being restarted and services still impacted by COVID-19.

 

Service Restart - Week of June 1, 2020:

  • Bayline:
    • The Bayline returns to service resuming 15-minute frequency, operating hours from 7 a.m. to 11 p.m. seven days a week and will continue to be fare-free for the time being
  • City Loop:
    • “B” Bus service resumes on City Loop Routes 1, 2, 4 and 5
    • Service hours return to ending at 10 p.m. weekdays, 9 p.m. Saturdays and 8 p.m. Sundays
    • Route 3 is not returning at this time, but Route 2’s path is being modified slightly to provide coverage to some of Route 3’s pervious stops
  • Village Loop:
    • “A” Bus service fully resumes on Route 10 – Suttons Bay, Route 12 - Interlochen, Route 13 - Kingsley and Route 14 – Acme/Williamsburg providing odd hour departures from Traverse City at: 5:30 a.m. (Route 13 - 5:00 a.m.), 7:30 a.m., 9:30 a.m., 11:30 a.m., 1:30 p.m., 3:30 p.m., 5:30 p.m. and 7:30 p.m. (Route 12 only)
    • Weekend Village Loop service resumes on Saturday, June 6 on Routes 10, 12, 13 and 14
    • Bike-n-Ride service starts for weekend’s only on Village Loop Route 10 on June 6
  • Transfer Stations:
    • Operational hours expanded at both transfer stations
    • Hall Street Transfer Station lobby hours will be 6:30 a.m. – 9:30 p.m. Monday – Friday and 8:30 a.m. – 8:00 p.m. Saturday and Sunday
    • Cass Street Transfer Station hours will be 5:00 a.m. – 8:00 p.m. Monday – Friday and 9:00 a.m. – 6:00 p.m. Saturday and Sunday

 

Service Restart - Week of May 18, 2020:

  • City Loop: Route 4 and 5 weekend service returns Saturday, May 23
  • Village Loop:
    • Route 10 – Suttons Bay, Route 12 - Interlochen, Route 13 - Kingsley and Route 14 – Acme/Williamsburg will resume weekday runs at 5:00 /5:30 a.m., 7:30 a.m., 3:30 p.m. and 5:30 p.m.
    • Route 11 – Glen Arbor service will be returning in June
  • Transfer Stations:
    • Hall Street lobby hours resume Monday - Friday from 7:30 a.m. – 7:30 p.m.
    • Cass Street hours remain the same from 8 a.m. – noon daily

 

Service Impacts - April 13, 2020:

  • Facial Covering Required: BATA is requiring all riders to have a facial mask covering their nose and mouth in order to ride. Riders who don’t have a facial covering are subject to denial of boarding, removal and/or exclusion from the transit system.
  • Village Loops: Weekday Village Loop service will be suspended. Expanded Village Link service will be available for anyone requiring essential transportation who is impacted by this change. Call 231.941.2324 to explore transportation options. As previously announced – Village Loop weekend service will also be suspended starting April 11.
  • Village Link: BATA will temporarily offer weekend Village Link and expand weekday Village Link service to support transportation needs due to the suspension of all Village Loop service.

 

Service Impacts - April 11, 2020:

  • Village Loops: All weekend Village Loop service suspended. Village Link service will now be available on the weekends for anyone impacted by this change. Call 231.941.2324 to explore transportation options. Village Loops will continue to operate on a reduced weekday schedule.
  • Village Link: BATA will temporarily offer weekend Village Link service to support transportation needs due to the suspension of weekend Village Loop service.
  • City Loops: Weekend City Loop Routes 4 and 5 service suspended. City Loops 4 and 5 will continue to operate on a reduced weekday schedule.
  • Transfer Station Access: No weekend access to the Hall Street or Cass Transfer Stations.
  • Easter Sunday (April 12): BATA will not operate service on Sunday, April 12 in observance of Easter. Reduced service schedules due to COVID-19 will resume on Monday, April 13.

 

Service Impacts - April 1, 2020:

  • Bayline: The Bayline route will be suspended starting Wednesday, April 1. If this service adjustment impacts essential transportation needs (work, medical, grocery), please call 231.941.2324 to request Link door-to-door transportation. BATA scheduling is available Monday – Friday from 5 a.m. to 7 p.m. and rides can be requested up to one week in advance.

 

Service Impacts - March 27, 2020:

  • City Loop: Weekday service on City Loop Routes 1 and 2 are being adjusted to 60-minute frequency with A-Bus Service only. City Loop Routes 4 and 5 are transitioning to 90-minute frequency with A-Bus Service only. City Loop service will continue to end at 8 p.m. (7:30 p.m. last departure from the Hall Street Transfer Station).
  • Village Loop: All weekday Village Loop routes will have A-Bus Service only with odd hour departures at: 5:30AM (Route 13 - 5:00AM), 7:30AM, 9:30AM, 11:30AM, 1:30PM, 3:30PM, 5:30PM. (Update: All Village Loops suspended starting April 13)
    • Village Loop 14 : We are not currently able to service the Turtle Creek Casino stops 1450, 1455, and 1460 due to the casino's closure. 
  • Link: Demand-response Link service is being consolidated so please call BATA Customer Service to check on scheduling availability.
  • Advanced Registration / Scheduling: BATA scheduling will only be available Monday – Friday from 5 a.m. to 7 p.m. (no weekend ride scheduling) and rides can only be requested up to 1-week in advance.
  • Please reference www.bata.net or call 231.941.2324 for the most recent route schedules and information. NOTE: Google Transit and the Transit app will not reflect these latest adjustments.

 

Service Impacts - March 24, 2020:

 

Service Impacts - March 20, 2020:

  • Bayline: Service reduced to estimated 20-minute frequency (Update: Suspended)
  • Bayline: Service ending at 8 p.m. (7:30 p.m. last departures from Meijer and Woodland Creek Furniture) (Update: Suspended)
  • City Loop Route 3: Suspended
  • City Loop: Service ending at 8 p.m. (7:30 p.m. last departure from Hall Street Transfer Station)
  • Hall Street Transfer Station: Lobby closing at 7:30 p.m. daily (Update: Now only limited access as of March 24, 2020)
  • Leelanau Loop Route: Suspended
  • Village Link: All Village Link service ending by 7 p.m.

 

Service Impacts - March 16, 2020:

 

 

The CDC and BATA recommend riders follow these simple guidelines when using public transit:

  • Wash your hands often. If soap and water is not available, use hand sanitizer with at least 60% alcohol.
  • Stay home when you are sick.
  • Follow good respiratory hygiene by covering your mouth and nose with your bent elbow or use a tissue when you cough or sneeze. Dispose of tissues immediately and wash your hands.
  • Avoid touching your eyes, nose, and mouth.
  • Maintain distance between you and other riders when possible.
  • Consult your health professional if you have any questions.

 

 

Online Resources:

 

 

BATA is committed to keeping riders and staff safe and informed of the situation as it evolves, and we appreciate your continued support and ridership.

 

Please contact BATA Customer service at 231.941.2324 for more info.

 

Update: 05.21.20